Sternhall Lane Surgery - GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit their “How do I…?” page to learn more or read their FAQ.
More detailed results from the GP Patient Survey are available from the GP Patient Survey website:
84% of respondents find it easy to get through to this GP practice by phone
Local (CCG) average: 73% National average: 70%
98% of respondents felt their needs were met during their last general practice appointment
Local (CCG) average: 93% National average: 95%
88% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
Local (CCG) average: 83% National average: 87%
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